A 99.9% Server Uptime
The chief benefit of building your own cloud website hosting system is that you do not have to worry about compatibility – you design a special set of software tools in such a manner as to work with a specific set of hardware components. The final outcome is something much more steady and dependable, because there are less potential chances of failure. We’ve built our cloud hosting platform atop tried and tested hardware elements as well as a significantly tweaked version of Security–Enhanced Linux so as to set up an extremely secure home for your web sites.
That’s why, with all our cloud website hosting plans plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is essential to also set up your own network architecture. That’s the reason why we set up a custom internal network in all our datacenter facilities. Relying on first–class Juniper routers and switches, our internal network allows for strikingly fast data transmission speeds and is also fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, regardless of which hosting offer you have selected.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money at stake, you cannot feel truly secure. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our service or in case you have to get an even more robust hosting solution, like a VPS plans or a dedicated web hosting plans – we’ll give you a full refund, without any hidden fees or repayment charges.
24/7 Technical Support
We have attentively hand–picked each member of our 24x7 support department to make sure that we can offer you the best tech support you can possibly get. Each one of our tech support engineers has several years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. And they are available 24x7x365 – you can get in touch with them whenever you want and they’ll get back to you ASAP.
Their average ticket response time is well under twenty minutes, whilst with many other hosting vendors you are forced to wait for days. Moreover, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to in under an hour.