Regardless of the fact that the web hosting service supplied by the different companies is almost identical, every provider has got their own platform with its own tweaks and ways to perform certain operations. That is why, an enormous knowledge base will be rather helpful both for people with little to no prior experience and for technically savvy individuals who will at some point learn how given tasks are executed, but will lose valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users time and energy. The result is more pleased customers, since they can effortlessly find the information they need, and much less work for the technical support team representatives, because typically most of the enquiries and difficulties that clients have are already described in the knowledge base. Provided that the articles themselves are professionally written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you buy a cloud website hosting package from us, you’ll be able to access our elaborate online documentation where you will see info about practically everything connected to our hosting services. The topics range from how to set up an email address on your smart phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend way and include comprehensive manuals on how to perform a particular operation in your Hepsia hosting Control Panel. You can also find info that is not directly connected with Hepsia, for instance one that concerns web-based applications on your computer. The complete list of articles will be available in the Control Panel’s Help section, but those that are applicable to a particular Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to find out pretty much everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers include a comprehensive article repository where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it based on the feedback that we have collected from our clients through the years and, as a result, our articles address specific problems that you could chance upon and present the best way to resolve them, for example receiving an HTTP 500 error message or being unable to send email messages from your computer even though you have the right SMTP server settings. The articles are available in every single Control Panel section and you can consult them at any time. They can help you increase your knowledge not only about our services, but also about the web hosting service in general, as they offer thorough guidelines and general information such as what cron jobs or file permissions are.