Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering superior quality support prompt is our main priority, so we backup each cloud website hosting plans plan with a one hour ticket response warranty. When you fill in a ticket or post an e–mail, our client customer assistance crew will do all they possible can to supply the most satisfactory resolution for your problem and to offer you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any problem you’ve got related to our offerings. We’ve got experts working regularly to give you instructions whenever necessary. You’re able to use the ticketing system or send us a message anytime, or pick–up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a comprehensive know–how base that’s built–into all areas. In each area, you’ll find a Help button which will load for you a selection of step–by–step guides on how to take advantage of a selected feature or accomplish a certain action. Additionally, we have created information video clips that allows you to get a better idea of the Control Panel’s interface.