An Intuitive Help Center Section
You’ll find almost all the answers to your questions in the user–friendly Help Center integrated into your Control Panel. It boasts a rich knowledge base with frequently asked questions and detailed educational articles written by our well–trained customer support staff.
Tutorial Video Clips
For those of you who’d like to find out how to solve a common issue by watching an instructional video, we’ve added a selection of video tutorials to our Control Panel. All the tutorial videos are concise and easy to understand. They offer you visual demonstrations of various web site management procedures.
A One–Hour Response Guarantee
With each of our semi–dedicated servers, we offer a 24/7/365 technical support service with a one–hour support ticket response guarantee. A group of trained technical support engineers will be at your disposal to attend to all the questions that you may have. During off–peak periods, a reply will be supplied in even less than twenty minutes.